Privacy Policy

Important Privacy Notice - Data Collection and Usage

Amore collects, uses, and processes the following types of data:

• Location Data:
  • Precise location (GPS and network-based)
  • Background location tracking (when app is closed)
  • Purpose: Safety features, emergency response, location sharing
  • Frequency: Continuous while permission is granted
• Device Information:
  • Device ID, hardware details, IP address
  • Network information and connection status
  • Operating system and app version
• User Content:
  • Profile information and preferences
  • Communication data and messages
  • App interaction and usage patterns

Data Storage and Security

We implement industry-standard security measures to protect your data:

• Data encryption in transit and at rest using AES-256
• Secure data centers compliant with ISO 27001
• Regular security audits and penetration testing
• Access controls and authentication mechanisms

Data Retention

We retain different types of data for the following periods:

• Location data: Stored for 30 days
• User profile data: Retained while account is active
• Usage logs: Kept for 90 days
• Payment information: Stored as required by law

Data Deletion

You can request deletion of your data by:

• Using the in-app "Delete Account" feature
• Contacting our privacy team at [email protected]
• Submitting a request through our website

Data Sharing and Third Parties

We share data with the following types of third parties:

• Service Providers:
  • Google Analytics - Usage analytics
  • AWS - Cloud infrastructure
  • Stripe - Payment processing
• Emergency Services:
  • Location data shared during emergency calls
  • User contact information when required

All third parties are contractually obligated to protect your data and use it only for specified purposes.

Your Privacy Rights

You have the following rights regarding your data:

• Right to access your personal data
• Right to correct inaccurate data
• Right to delete your data
• Right to restrict processing
• Right to data portability
• Right to object to processing

To exercise these rights, contact us at [email protected] or use the relevant features in the app.

1. Introduction

ALB Software Ltd. ("we," "our," or "us"), the creator of Amore application, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services and Amore application.

2. Background Location Usage

Amore collects location data in the background (when the app is closed or not in use) for the following purposes:

• Providing real-time location sharing features for safety purposes
• Enabling emergency response functionality
• Sending location-based alerts and notifications

You can control background location access through your device settings at any time. Disabling background location may limit some app functionality.

2. Information We Collect

We collect several different types of information for various purposes when you use Amore:

2.1 Personal Data

• Name and contact details
• Email address
• Phone number
• Billing and payment information
• Company information (if applicable)
• IP address and device information

2.2 Usage Data

• Browser type and version
• Access time and duration
• Pages visited
• Features used
• Error logs

3. How We Use Your Information

We use the collected information for:

• Providing and maintaining our services
• Processing your transactions
• Sending you technical notices and updates
• Responding to your comments and questions
• Improving our services
• Detecting and preventing fraud
• Complying with legal obligations

4. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security assessments
• Access controls and authentication
• Secure data centers
• Employee training on data protection

6. Your Rights

Under data protection laws, you have rights including:

• The right to access your personal data
• The right to correct inaccurate personal data
• The right to request deletion of your personal data
• The right to restrict processing of your personal data
• The right to data portability
• The right to object to processing of your personal data

7. Cookies

We use cookies and similar tracking technologies to track activity on Amore and our services and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

8. Third-Party Services

We may employ third-party companies and individuals to facilitate our service, provide service-related services, or assist us in analyzing how our service is used. These third parties include:

• Analytics providers (e.g., Google Analytics)
• Location services providers
• Cloud storage providers
• Payment processors

These third parties have access to your personal data only to perform specific tasks on our behalf and are contractually obligated to protect and use your data solely for the purposes specified by us.

9. User Consent

Before collecting any sensitive data, including background location, Amore will:

• Show a clear consent dialog explaining what data will be collected
• Require explicit user action to grant permission
• Provide options to manage or revoke permissions at any time
• Never interpret navigation away or auto-dismissal as consent